Get in touch

Every support email gets a personal reply, usually within one business day. A question about barcode scanning, help connecting an eBay, Amazon, or Shopify store, a bug report, a feature request — all of it reaches a real person on the product team, never a generic queue.

General support. For questions about how a feature works, help connecting a channel, bug reports, or anything else about the product, reach out by email. Include the account name, a brief description of what was being attempted, and any error message that appeared. Screenshots are always welcome and frequently resolve issues faster than a long written description.

Sales and partnerships. For partnership inquiries, press questions, integration proposals, or anything commercial, the founding team is happy to talk. Agency partnerships, reseller arrangements, educational discounts, and anything else that helps more sellers run tighter operations — all on the table.

Security reports. Discovered a vulnerability? Please report it responsibly so a fix can land before public disclosure. Every security report is taken seriously and answered quickly. There is no paid bug bounty right now, but researchers who report valid issues will be credited, and good-faith research will never be met with legal action.

Location. The company is based in Phoenix, Arizona and the team works remotely. There is no public office address, but email reaches us during normal business hours and often well outside of them. For time-sensitive matters, flag the subject line as urgent and a reply will follow the same day.

Email addresses: support at stockskipper dot com for product help, and hello at stockskipper dot com for sales, partnerships, and press. These are spelled out to avoid scraper obfuscation — just replace "at" with "@" and "dot" with "." to get a working address.

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